I had installed Broadband connection (Home-250 plan) on 10.08.2007 after waiting for a period of seven months.From the very first day of the installation I am not getting proper connectivity due to fault in my telephone line. I had contacted all the concerned executives many a times but they are always giving false promises. Is this the way of handling a customer?This act of customer handling is contradictory to your Vision/Mission. Many of my friends had already surrendered their BSNL landline because of very poor customer handling. More and more will follow if this sort of treatment is continuing. Therefore, you are requested to take appropriate measure at the earliest so that such customer complaints are addressed properly and promptly.
This was an e-mail I recieved from some one with no mention of why he was sending this to me and there is no sensitive data in here so I am just publishing it here.
Friday, August 31, 2007
Reliance broadband
Reliance broadband has started wimax services in Bangalore now but have not announced anything for the rest of the nation yet which is really a shame as its not the bangalore which needs internet connections. There are still many parts of Newdelhi which only have one isp and due to the lack of competetion here isp's are sucking blood out of the consumers especially sify broadband who has earned a very bad reputation here where I live but I am still having to use sify due to lack of any other servicve provider.
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